Maurices - Customer Care Review
While visiting one of your stores today shopping with my 2 children I had a problem with one of your employees. I was looking for a shirt and jeans to wear for my bday and my 2 year old daughter grabbed a couple necklaces (to show me) because she is obsessed with jewelry..
She then spotted the ride on toys outside the store and took off running towards the door! I told my son who is 9 to grab her. He took the necklaces from her and grabbed her hand. The next thing I know One of your employees told my son to give her those necklaces so they dont get broke and you know you have to pay for them before you can leave a store!!!
I was livid and I believe I told my son oh yes because every 9 year old boy just cant wait to steal a necklace. Really????? I came in expecting to buy at least 4 or 5 outfits because I was also buying Christmas clothes that would have been from my mom to me and I was going to buy my mom and 2 sister n laws and my 2 nieces their presents in there. After that incident I wanted to throw down the 2 pairs of jeans and shirt I had in my hands to purchase but didnt want to set a bad example to my children.
I bought the 3 items I already had in my hand paid and left. But I will not be back in that store. They are very unfriendly. I was never greeted, never told about any sales, or was not even told about the maurices credit card which I had considered opening since I had planned on spending quite a bit of money in there.
Very unsatisfied customer!! Poor Customer seevice all around!!
Reason of review: Poor customer service.
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Comments
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First off, yes watch your kids!
Second, if you truly felt that angry over Your experience you wouldn't have purchased anything! Setting a good example for your kids is being treated as badly as you state you were and then still spending your money there???? Yeah, great example!
Watch you freaking children! Geez...they were just doing their job.